TERMS & CONDITIONS

COVER YOUR ASH GUARANTEE

We are proud to offer a lifetime unlimited return policy on all of our products, plus free two way shipping. After a short period of time, most of our competitor’s policies go up in smoke, or others blow smoke up your ash by offering only a limited return policy. They really must not have a lot of faith in you or their own products. We provide this so you can have peace of mind about what you are buying. If for some reason you do not like the product that you ordered or it breaks in any amount of years from when you purchased it, then you are more than welcome to return it to us. The only incident that we cannot cover is if your item is lost or stolen; we are sorry if this is an inconvenience to you, but we believe that you understand the risks involved. We ask that you respect, and do not abuse this policy. Thank you.

 

-The Forbidden Smokes Team

RETURN INSTRUCTIONS

We stick to our promises. If this item does not meet your standards or  breaks, we offer free return shipping and a full refund!

 

If you would like to return an item, please do the following: 

 

If you are returning a lighter or cutter because it has become defective, please quickly read our lighter and cutter information guide below. This problem may be very easily fixable and will not require a return. 

 

If the lighter or cutter cannot be fixed. E-Mail us at info@forbiddensmokes.com. In your E-Mail, all of the following must be filled out or we will not be able to send a shipping label:

 

Your Name

Your Order Number

The SKU for the product(s). (Numbers on the back of the box). If you no longer have the SKU, please briefly describe the product.

If you would like in store credit or a refund.

Reason for your return

If this item is defective and is a lighter or cutter, consent that you attempted to fix the issue based on the instructions

 

Once your E-Mail is received, we will E-Mail you a paid shipping label.

 

After you receive your label, please add this packing list to your return, and ship the products to:

 

Forbidden Smokes

807 Airport Access Road, Unit D

Traverse City, MI

49686

 

Your product must be returned to receive a refund. We do not cover lost or stolen products. 

 

When your shipment is received, a full reimbursement will be made.

 

We hate to see this happen, but thank you for not settling on your standards. PLEASE let us know how else we are able to serve you and what we can do better in the future by E-Mailing info@forbiddensmokes.com

 

We hope you enjoy the rest of your day and continue to shop with us.

 

-The Forbidden Smokes Team 

 

Terms and conditions may change at any point.

LIGHTER INFORMATION

Warning

Keep Out of Reach of Children & Away from all open flame sources. Use only as intended. Handle carefully. Lighter contains flammable gas under pressure. Ensure that flame is extinguished before attempting to fill. Never attempt to ignite lighter while refilling. Read butane canister warning labels. Only refill lighter in a well-ventilated area. Hold lighter away from face and clothing while filling lighter. Never fill lighter around any heat source, sparks or flame. Premium butane is highly recommended, as lower quality butane has been known to clog lighters. Forbidden Smokes and Linea Modena are not responsible for any mishandling damages to one’s person or possessions. 

 

IGNITING THE LIGHTER

  • A simple action on the ignition switch ignites a powerful flame over 2,000 degrees.  This flame can be nearly invisible in bright light, so proper care is recommended.

 

TAKE CARE NOT TO TOUCH THE LIGHTER TOP AFTER IGNITION.

  • To avoid heat buildup, do not use in any situation that would
    require a continuous flame for more than 10 seconds.  The lighter
    may become too hot and cause harm to the lighter and/or the user.

 

EXTINGUISHING THE FLAME

  • Releasing pressure from the ignition button of the lighter
    immediately extinguishes the flame by stopping fuel flow.
    If flame continues, the flame level is set too high and should be
    adjusted by turning the adjustment wheel on the bottom of the
    lighter towards the (-) position.

 

ADJUSTING FLAME LEVEL

  • Turn the fuel adjustment wheel on the bottom of the lighter
    towards the (+) mark to increase the flame and turn the wheel
    towards the (-) to decrease the flame to achieve a desired height. 

 

FILLING AND RE-FILLING LIGHTER

  1. Release all tank pressure by pressing on the inlet valve with a small
    screwdriver. Hold the lighter vertical while bleeding the valve. Repeat this several times until all
    fuel/ gas pressure is released.

  2. Set flame adjustment to lowest setting (-).

  3. Turn lighter in upside down position and insert butane tank tip directly
    on the fuel valve. Do not shake the can of butane! This increases the amount
    of propellent in the mixture that goes into the lighter, and should not be done.
    Press down firmly for about 5 seconds. 

  4. Before igniting lighter, wait 3-4 minutes.  This allows excess butane to
    evaporate and gas inside lighter to reach room temperature.

  5. Set flame level to desired height by turning flame adjuster wheel.

 

Lighter Maintenance 

Lighters not in use / Lighters in storage

  • Before storing lighters, empty all fuel.  If your lighter has not been used for a long period of time and it appears to be no longer working, empty all fuel from the lighter by following step 1 in the filling/ re-filling instructions, then refuel and adjust the flame level.  This should correct any problems.

Cleaning your Lighter

  • Occasionally dust and/or lint can clog the ignition valve, causing the lighter to malfunction. To clear obstructions such as these, blow a burst of air into the ignition valve.

Everyday storage of your lighter

  • To prevent scratches and dings to your lighter from normal storage in a pocket or car console, we recommend you keep your lighter in a pouch.

CUTTER INFORMATION

Warning 

Use only as intended. Do not place any object other than a cigar in the opening aperture of the cutter. Do not use knives to pry or puncture. This could be dangerous to you and may ruin the cutter's mechanics. Linea Modena products are sharp cutting instruments! Please keep all Linea Modena products out of reach of children and irresponsible adults. Do not test the blades' sharpness with your fingers.

 

Maintenance 

Do not test the blades' sharpness with your fingers. If you believe the blade has become dull from debris, it may be cleaned using rubbing alcohol. We also recommend using a soft chamois cloth to polish.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL